Privacy Policy

Last updated: January 13, 2026

1. Introduction

TerraSignal Inc. (hereinafter referred to as "we," "us," or "our") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided by us (TerraSignal Run, TerraSignal Plan, etc., hereinafter referred to as the "Service").

2. Information We Collect

We collect the following information through lawful and fair means in providing the Service.

  • Contact information such as name, company name, email address, phone number, etc.
  • Account login information (user ID, password, etc.)
  • Service usage history, access logs, cookie information
  • Payment information (credit card information is managed by payment processing companies)

3. Purpose of Use

We use the acquired personal information for the following purposes.

  • To provide, maintain, protect, and improve the Service
  • To respond to information and inquiries regarding the Service
  • To respond to acts that violate our terms, policies, etc.
  • To notify you of changes to the terms and policies regarding the Service
  • To create statistical data and use it for service improvement and new feature development

4. Third-Party Provision

We will not provide personal information to third parties without obtaining the user's prior consent, except as required by law. However, this does not apply when we entrust all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

5. Security Measures

We take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and for other security management of personal information.

6. Contact Us

For questions regarding this Policy, please contact the following window.

TerraSignal Inc. Privacy Protection Team

Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan

Email: privacy@terrasignal.co